60 Decibels has just released Why Off-Grid Energy Matters 2026, based on 28,000+ customer interviews across 90 companies and 30 countries! We’re proud that some Izili customers in Benin, Burkina Faso and Côte d’Ivoire were among those who shared their experiences.
One finding stands out for us: access alone doesn’t create impact, ease of use does. Customers who experience challenges with their product or service report significantly smaller gains in quality of life, safety, health, and energy savings.
At Izili, this confirms what we see every day: customer experience isn’t just an operational concern; it’s at the heart of impact.
Read the full study: https://lnkd.in/eEVHhbBP
