[PAYGo Lab report] The PAYGo business model is based on two key products: a solar-powered system and a loan. While success was traditionally measured by product sales, the future of the industry relies on mastering the loan aspect.
Twelve pioneering PAYGo 2.0 companies, including Baobab+, across ten markets have shown strong results—one significantly improved repayment rate within just a few months and increased sales after implementing the recommended practices.
The report below also highlights the positive impact on customer outcomes and company performance, emphasizing the importance of change management and building a strong culture of customer care and operational excellence.
Click here to read the report!
